Returns

• Returns are accepted within 7 days of delivery.
• To be eligible for a return, your item must be in its original condition and packaging.
• Please ensure the plant is healthy and undamaged when returning.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, a refund will be processed to your original payment method within 5-7 business days.

Non-Returnable Items

• Gift cards, sale items, and any items that show signs of significant damage or neglect are non-returnable.

How to Initiate a Return

To start a return, please contact us at [email protected] with your order details. We’ll guide you through the process.

Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.

If you have any questions about our return and refund policy, feel free to reach out!